Introducing the world's longest-serving KFC employee, a remarkable 74-year-old who has dedicated an impressive 47 years to the fast-food chain.

A dedicated fast food worker from Somerset, who has provided service with a smile for nearly 50 years, has been named the world's longest employee at KFC.

At 74 years old, Grandmother Pauline Richards has achieved an astonishing milestone of 47 years with the chain in Taunton. During her remarkable tenure, she is believed to have served over six million drumsticks and countless chicken wings throughout the years.

She has now achieved the prestigious title at the fast food company, having outperformed American employee Lorena Neely, who was with KFC from 1976 until 2023.

Pauline has worked in almost every role possible at the chain, starting as a cleaner and going on to be a cashier, supervisor, team leader and manager.

The well-known figure enjoys a celebrity-like reputation in Taunton, with residents affectionately calling her 'Miss KFC', 'Mum', and 'Nan'. 

Customers mention that her warm smile and cheerful conversations are the reasons they keep returning. 

Speaking to The Sun, she said: 'If you keep them happy, they are happy to come and see you. 

"They arrive and search for me, and if I'm taking a break, they request that I come down to greet them."

Pauline, whose daughter and grandson have both been employed at the branch, mentioned that she isn't considering retirement anytime soon from the job she is passionate about.

In a previous interview, Pauline said: 'KFC haven't done anything wrong for me and I think they are good to work for.

"I haven't received any feedback or complaints. Whenever I encountered an issue with anything, I made sure to discuss it with my manager."

"I genuinely enjoy collaborating with everyone here; I can't deny that. We have a wonderful team."

"I truly enjoy my work. I've consist